Capstone – Project

Business plan for a community-based palliative care center

A Collaboration Between

Engagement Synopsis

Our objective is to find a pathway to creating a sustainable, profitable business model that will provide palliative care services to those in our community who need them. The biggest barrier to this currently is finding payer sources who will perceive financial benefit from referring patients to us. Milestones include determining the appropriate patient base, determining the project scope and defining metrics for success.

Company Information

CompanyCenter for Hospice Care
Revenue10,000,000 - 50,000,000,
StageSmall Business
Hiring PotentialFormal Internship

Company Overview

Center for Hospice Care (CHC)is a premier, nationally recognized, and award-winning non-profit agency dedicated to improving the quality of living through hospice, home health, grief counseling, and community education. With care offices in South Bend, Plymouth, Elkhart, and LaPorte, CHC serves St. Joseph, Marshall, Elkhart, Fulton, Kosciusko, LaGrange, LaPorte, Porter, and Starke Counties in northern Indiana. Caring exclusively for persons with life-limiting illnesses and their families/ caregivers, the corporation also operates two Medicare-certified seven-bed inpatient units at its South Bend and Elkhart locations. The agency also operates a freestanding community bereavement facility, Administrative and Foundation offices, and an outpatient clinic, Center for Palliative Care, all located at its Mishawaka Campus along the beautiful St. Joseph River. CHC currently has an average daily census of over 430 patients and expects to serve over 2,000 patients once again during calendar year 2020. By annualized numbers of patients served, national data shows that CHC ranks in the top 3% out of all hospice offices in the United States. CHC is licensed as both a hospice and a home health agency by the Indiana State Department of Health. CHC is also Medicare-certified for both hospice and home health care. CHC is a member of the National Hospice and Palliative Care Organization (NHPCO), the National Association for Home and Hospice Care (NAHC), the Indiana Hospice and Palliative Care Organization (IHPCO), the Indiana Association for Home and Hospice Care, We Honor Veterans, and the Center to Advance Palliative Care. Development/fundraising activities to benefit CHC are provided by a separate 501(c) (3) corporation – an IRS Type II Supporting Foundation – known simply as Hospice Foundation (HF). Together, CHC/HF have a professional staff of over 250 and approximately 500 volunteers when considering all levels of volunteer opportunities.

Industry Mentors

Company Admin

Cyndy Searfoss

[email protected]

Course Info & Engagement Details

SchoolMasters in Business Administration (MBA)
Engagement Format -
CourseMBA APPLY Interterm (FALL 2020)
Students Enrolled120 Enrolled, 4-5 per group per project
Meeting Day & Time10/5 - 10/8/2020
Student Time Commitment1-3 Hours Per Week
Company Time Commitment3-5 Hours
Duration0.43 Weeks

Project Topics

Academic Mentors

There are currently no supervisors assigned.

Assigned Students

There are currently no students assigned.

Program Timeline

Touchpoints & Assignments Due Date Submission
Official Project Kickoff

Official Project Kickoff

We'll web conference company senior leadership into class to introduce the company, meet the students, and discuss the project goals.
September 22nd, 2020 Event na
Final Presentations Final Presentations
Students will present final insights to the company's senior leadership. Please upload the final deliverables.
December 21st, 2020 Submission Required submission-required

Key Milestones & Project Process

Project Resources

There are no resources currently available