Capstone – Project

Developing a Competitive Employee Benefit Package for a Nonprofit Entity

A Collaboration Between

Engagement Synopsis

Corporate office: 131 West Tyler Street, Elkhart, Indiana 46516

Contact: Tina Fraley, CFO; responsible for finance, human resources and operations.

Council on Aging of Elkhart County Inc has been operating for 45 years as a non-government, non-profit entity serving the aging and disabled. The organization serves the 3rd largest aging population in the state of Indiana with a vast range of services including transportation, in-home care, Medicare consulting, money management and more. As a non-profit, our mission is to serve those in our community in an effort to foster wellness among those unable to attain a quality-of-life without assistance from external resources.

Consistent with many other non-profits, our efforts are bound by financial resources. With 96% of our clients needing financial assistance to access transportation for medical services and in-home care for personal welfare, the margin on which we operate is minimal, which limits both pay scales and benefits available to employees.

The market in our area is saturated with low-skill employment opportunities, which is frequently the demographic from which our organization utilizes for Driver and Caregiver positions. In addition, competing providers in this area do not operate as non-profits or with low-income fee scales (e.g., Medicaid insured clients).

Developing a benefit package which will allow us to be competitive in attaining and retaining employees is critical in our ability to meet the current demand for our services. We have experienced an increasing demand on our services for 5 consecutive years, a demand which cannot be met with the current employee output. The package will require creativity in its components, as it will need to possess value to a broad age demographic and be affordable to Council on Aging.

As a result of this course, students will gain an understanding of the aging populations needs (representative of all communities across the United States), the influential dynamics facing mission driven organizations, the barriers to success of mission driven organizations operating in a profit-driven environment, and the understanding of competitive wage/benefit packages and their influence on an organizations success.

This course is best suited for those pursuing careers in human resources or organization management.

Company Information

CompanyCouncil on Aging of Elkhart County Inc
Revenue500,000 - 1,000,000,
StageSmall Business
Hiring PotentialFollow-on Projects, Formal Internship

Company Overview

The Council on Aging of Elkhart County was established in 1975 and has remained committed to enhancing the quality of life and dignity for older adults and the disabled in our community by supporting them and their families. The aging and disabled process is reflected in decreased mobility, physical strength, vision and mental acuity. This diminished capacity inhibits the ability to care for oneself effectively, including daily functional tasks such as driving a car or walking to a bus stop. These are impairments which prevent access to both life-saving treatment and wellness care associated with quality of life. Our services are designed to bridge the gap between those tasks one is and is not capable of performing. Our services include transportation, in-home care, Medicaid consulting, insurance savings programs, money management, activity center, tax preparation and resource library.

Industry Mentors

Company Admin

Tina Fraley

[email protected]

Course Info & Engagement Details

SchoolMasters in Business Administration (MBA)
Engagement Format -
CourseMBA APPLY Interterm (FALL 2020)
Students Enrolled120 Enrolled, 4-5 per group per project
Meeting Day & Time10/5 - 10/8/2020
Student Time Commitment1-3 Hours Per Week
Company Time Commitment3-5 Hours
Duration0.43 Weeks

Project Topics

Academic Mentors

There are currently no supervisors assigned.

Assigned Students

There are currently no students assigned.

Program Timeline

Touchpoints & Assignments Due Date Submission
Official Project Kickoff

Official Project Kickoff

We'll web conference company senior leadership into class to introduce the company, meet the students, and discuss the project goals.
September 22 Event na
Final Presentations Final Presentations
Students will present final insights to the company's senior leadership. Please upload the final deliverables.
December 21 Submission Required submission-required

Key Milestones & Project Process

Project Resources

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